Refund policy

Change of Mind - Stocked products

While we are confident that you will love your new fitness equipment we do offer full refunds for any usually stocked products provided they are returned to us in their original packaging with in 100 days. The buyer is responsible for any return shipping charges for change of mind refunds. Note that in the case of change of mind returns the original shipping cost will not be refunded.

Change of Mind Non stocked/Custom ordered products

For special ordered equipment we generally don't accept change of mind refunds but may do on a case by case by case basis, please email us if in doubt. The buyer is responsible for all shipping charges.

Warranty

Warranty returns we will follow our requirements under the Consumer Guarantees Act. In the unlikely event that the equipment fails when it's been properly installed and maintained we will generally repair goods where possible by shipping replacement parts but note that each situation is unique